Shipping Policy – The Kit Rose

At The Kit Rose, we are committed to delivering your order efficiently and reliably.

Processing Time

All orders are processed within 1 business day (Monday–Friday, excluding holidays).
Orders placed after business hours will be processed on the next working day.

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Shipping Times

We offer worldwide shipping.

• Estimated Delivery Time: 4–12 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and local carriers.

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Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment in real time.

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Delays

While we aim to meet all delivery estimates, delays may occasionally occur due to:

• High demand periods

• Shipping carrier issues

• Customs processing (for international orders)

The Kit Rose is not responsible for delays once the order has been shipped.

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Incorrect Address

Please ensure your shipping details are correct at checkout.

If an incorrect address is provided:

• We are not responsible for lost or undelivered orders

• Additional fees may apply for reshipping

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Lost or Stolen Packages

If your tracking shows the order as delivered but you have not received it, please:

• Check with neighbours or your local courier

• Contact the shipping carrier directly

The Kit Rose is not responsible for lost or stolen packages marked as delivered.

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Customs & Duties

For international orders, customs fees or import duties may apply. These are the responsibility of the customer.

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Contact Us

For any questions regarding your order, please contact:
support@thekitrose.com

We aim to respond within 24–48 hours.

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Thank you for shopping with The Kit Rose